Betty is asking Alex, the customer service staff member at a shopping mall, some questions. What are they about?

Betty: Excuse me, where is the directory?

Alex: Just go back to the main entrance, and you can find an interactive directory.

Betty: Thanks! And I’m looking for the ‘Gizmo Galaxy’.

Alex: It’s on the third floor. You can take the escalator up two levels from here, or there’s a lift just around the corner. Either way, you’ll find it right when you reach the third floor!

Betty: Got it. Are there any special promotions running?

Alex: Yes, indeed! At the special offer booth near the fountain, they’re showcasing multiple promotions from various stores in the mall. The fountain is on the ground floor, right in the centre. You’ll see it if you stand by the directory and look towards the luxury boutiques. It’s hard to miss with all the kids playing around it. By the way, if you sign up there, you can get an instant 10% off voucher for selectedstores, and they’re also doing a raffle for a grand prize at the end of the week. It’s worth checking out!

Betty: Perfect! Thanks!

Alex: You’re welcome. And you know what? You’re the 100th visitor to our shopping mall today! Here is a special gift box set for you! Congratulations!

Betty: Oh wow!